Try unplugging the DVD unit, waiting about 30 seconds, and then plugging in again. It could "reboot" the unit.
Vincent
June 2012
Only way to open it is to take case off dvd player and look to see if anything is jamming draw. Sometimes if dvd player is not compatible with the disk the draw will not eject.
Dave
March 2007
Automatic Answer
While you wait for answers, we may have found some information which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix dvd players.