no picture only red box?

Hi, I have connected via scart and the menu appears onscreen, I have tried scanning for programmes, it keeps saying none found, also, it asks for the parental code, to this i have no idea.

liz baines
March 2007

Actually I asked how you connected it but let's assume that it is with a SCART cable. As you can see the menu, then the box is talking to your TV set.

Did you do the following: Connect your existing aerial cable to the Set Top Box then, using the supplied aerial cable, connect the Set top box to your TV?

When that is done you need to 'scan' for channels - which is why I asked if you had followed the setup proicedure. Did you scan? What was the result?

T
February 2007

Hi

Yes, I have it all connected, I can access the menu page and scroll through all of the menu, its just when I opt to watch the programmes I am left with a coloured screen and a tiny red box in the corner

liz baines
February 2007

Let's start with what do you have? How have you connected it? Have you gone right through the installations instructions?

t
February 2007