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Zanussi aquacycle 1200 does hot washes even when set to cold?

my zanussi aquacycle seems to be using hot water even when set to do a cold wash. the clothes all come out hot and it's not spinning properly. also, the section next to where you put the powder is full of water. what's the probelm?
thanks

polly
January 2007
Zanussi Aquacycle 1200Household Appliances, Washing MachinesHot Washes Wash
check that the hot & cold water pipes are rite way round as it is common to make this simply fault

airkool@hotmail.co.uk
January 2007
Mend Household Appliances, Washing Machines
Free repair help for Zanussi Aquacycle 1200 washing machines

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Free repair help for Zanussi Aquacycle 1200 washing machines