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Catchup tv error message?

I have had the Logik 43inch led smart android tv for a week and whenever i watch catchup tv i get an error message and stops playing. It also happens on freeview play. I tried deleting the cache and data but it still stops playing. What's wrong, what can i do to fix catchup tv please? Thanks

Ash

Ash
June 2021
it says Error connecting in a yellow box. sometimes it goes straight to the end credits.

Ash
June 2021
What is the error message?

Djj
June 2021

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