While you wait for answers, we may have found some information which could help you.
Success
Message
Thorn tc3800 house alarm?
Factory reset?
Door sensors?
Veritas Alarm panel unable to set user code?
Cooper Scantronic 9448 alarm?
Tamper won't go off?
Yale alarm app requires password/login?
Micromark 6 zone easyfit intruder alarm?
Scantronic 9651 alarm?
Door chime?
Missing key Logic 4?
How to turn of tamper alarm on Logic Six house alarm?