Our Hotpoint WD 420 washer dryer has water flood out of the soap draw?

When the machine gets to the start of the spin and rinse part of the cycle large quantities of water comes out around the soap dispenser draw and runs onto the floor. it takes 3 to 4 towels to mop up the spill. The machine seems to run fine up to this point and no water comes out of the machine other than the normal discharge from the drain.

The water level in the machine does not seem high at any point during it’s operation it just coming approx an inch up the door.

On two occasions engineers came out to look at the machine but they did not even take the top off but just plugged a laptop into it and said that it was fine. It still carried on leaking the next time it was used.