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Mend Samsung PS50C96HDX/EUX Lost Tv

samsung ps50c96hdx/eux audio lost?

Hi guys,
I have a Samsung tv that has lost audio.
the sound bar icon shows a headphone icon (when headphones are not plugged in! the volume control responds visibly, running up or down but no sound.
if I plug a lead with a jack plug on each end or a pair of headphones, the headphones icon is removed but still no sound.
Any ideas please guys?

debbie
May 2017

Samsung Samsung PS50C96HDX/EUX Video, Televisions Samsung Lost Tv

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Samsung PS50C96HDX Audio Problem - No Sound