You may need some specific driver for that DVD burner, but as Windows do have default, generic, DVD burner drivers, it should not be an issue. Also, if Windows don't find the appropriate drivers, it will attempt to find them online if there is any internet connection available.
Does that drive show in the explorer? You may need to load some media, recorded CD or DVD, to have it show.
Make sure that the USB cable used to connect it to the computer is intact and correctly connected to both the computer and the DVD burner. Try using another USB cable. A broken cable can look intact while having broken wires inside.
All DVD burners need their own power supply. Is it correctly plugged in? The power supply should have a monitor light that is ON whenever it provide power.
Some power supply have a power switch. If one is present, turn it ON.
Is the DVD burner actually turner ON? Those peripherals usually have their own power switch. Here also, you should have some kind of light glowing when there is power and the unit is turned ON.
Does it work when connected to another computer? Try it with at least two other computers.
If it fail to be recognized on several computers with more than a single USB cable, it IS faulty and need to be replaced.
If it works with another computer, then the USB port used may be faulty. Try using another USB connector.
And, by the way, USB ports ARE devices and have their own drivers.
Electro
August 2016
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