How can we fix our hotpoint wd860 washer dryer?

I don't know if this helps, but we had a problem where our WD860 displayed the message "tESt". It would not pump water in or out, but seemed to repeatedly cycle through a tumble and slow spin. Hotpoint refused to explain the meaning of the message over the phone so we were forced to call out a Hotpoint engineer who fixed it in less than 5 mins by pressing the buttons in a special sequence. The machine had entered a "demo" mode because my wife had pressed the "on" and "start" buttons simultaneously.

Tim
October 2007

the light on the front panel keeps flashing on and off and sometimes goes off altogether

joyce
February 2007

This happened on our WD860, and is a common problem. The fault is the temp sensor, which is not correctly rated, so replacing it just creates the same fault again. Our Hotpoint Engineer replaced the sensor for the correct, higher rated one, and it worked fine.

So a) It is the manufacturers fault
b) the thermostat will not reset itself; it broke.

However, the machine has just developed another fault, where it will only do a test cycle, and not wash, and the screen display is failing. Not too good! Get another model under warantee?

Mark
July 2006