Hi vanesssa , it would be that unusual model, all the normal size machines have the reset button on the rear panel as described. Anyway it will still have a reset button, if you can locate the element housing it will have a black thermostat on it with a little red button on it push this button till it clicks. then try again, if not this it could be the element ,thermostats or timer contact but it would need an electric meter and knowledge to check these. make sure you unplug the machine before removing any panels. I would think the reset stat would be behind the back panel. Cheers
Kenjo
March 2014