Five year old Miele. So much for lasting at least 20 years. I have one that has lasted 30 years, but the newer ones are nothing like as durable. In the old days they came with a 10 year guarantee, now it's 2 years. LG and Samsung mostly come with a five year guarantee. So the bean counters have even got to Miele. This problem is most probably the inner drum spider corroding and throwing the drum off kilter so it rubs on the door seal. Miele will sell you the whole assembly including bearing and drums etc for a small fortune. Cheaper to buy a new, perhaps more basic model of Miele. The basic ones have less to go wrong anyway. Like Mercedes, the older models were best. German quality standards are not what they were. Sad but true.
cfc2000
January 2022