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RF61A refrigrator?

My hotpoint iced diamond RF61A is not working only the green light is on and both the fridge and freezer are warmer and not cooling.Can you please help?

patel
February 2014

Hotpoint Kitchen Appliances, Freezers Hotpoint Working Fridge

Before calling engineer, if rear of freezer is one with the grills on back( don't know technical term, they pick up a lot of dust and fluff. Try carefully hoovering or dusting. I called engineer when it happened to me. After he cleaned the back it worked fine. 100 pound cost! Try this before forking out. Apparently heat can't escape and fridge can't cool down .

Julia g
February 2014

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