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Channel management?

How can I fix my channel management. Although all channels are selected in favourites the menu doesn't show all and when you press (1) you get a totally different programme. BBC 1 is showing on channel 2 channel 4 is on 301. I can't get them to run properly in order.

Emma
December 2013
It will help get you an answer if you say what the box is. They are all different!

T
December 2013

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