Two days ago my epg went blank. I now have nothing with which to record and my planned recordings are lost too. I still have programmes already recorded and not deleted. I can turn it on and receive pictures from all channels but no epg whatsoever. My television has Freeview but cannot record so my position is desperate as there are programmes I don't want to miss so please help me to returne from factory default which i can't seem to find on the menu. Thank you
Top Up TV used to broadcast a 14 day programme guide, but permanently ceased broadcasting on 1st November 2013.
You need to change to the freeview 8 day guide.
Menu >> Set-up >> Change your box settings >> TV Guide Type
Use the < > keys to switch to the 8 day freeview guide.
Immediately after changing the setting to the 8 day epg a Top Up TV recorder owner should be patient. It takes time before all the epg is populated without any gaps.
If you still have a card installed then one suggestion elsewhere is to also remove the card.
Good luck.
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Neil S
November 2013
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