print head problem. Not sure about your model, but. basically 2 types. HP has print heads as part of the cartridge. a lot of others have print head seperate. With HP change a cartridge, you get a new print head. with others, change the cartridge, you are just adding a supply of ink. AS no red, (Magenta catridge) PLUS.
You have a problem with the print head. It needs to be cleaned. 1st is to run your printers dedicated cleaning process. IF that fails. very difficult.
You could get some head flush from one of the refill co's fill the empty cartridge with that, and then print, use a clean head function, to try and get the head clear. IF that fails. New printer.