How Can YE fix this problem not me?

Go back to the shop you bought it from and complain to them. Tell them you want compensation for the damage. Bit over the top to rubbish Whirlpool product because of this one episode which is more the fault of the sales staff for selling an appliance in that condition and the person who actually installed it and found the pump and was stupid enough to run the machine without checking if the pump belonged in that machine.

Mk
May 2012