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Mend Hi 1600 Stuck

hi my excel 1600 model wfx3276gb/03 gets stuck on ?

my washing machine gets stuck washing on 0 the clothes are still soapy and it would continue for an hour or more if I did not change the programme. I called a repair man who said it was the switch pump. I am now £90 lighter and the machine is still not working I need some honest free advice please.

Ann Marie
April 2012

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