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item trapped behind drum?

Can hear an item (solid) trapped between drum and outer drum casing. Makes knocking noise when drum is rotated by hand. machine will not wash, rinse,spin or drain. How do I get item out?

Tom Docherty
February 2012
Household Appliances, Washing MachinesDrum Casing Noise
bottom hose off or element out and hope you can get to whatever is in there

ck
February 2012

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Mend Household Appliances, Washing Machines
Find out how to mend washing machines