This is the Renault electrics gremlin that's built into every Renault destined for the UK. Nearly every query about cars are about Renault cars, usually a nightmare to fix. Best take it to a main stealership to get it fixed or you could try a local garage to see if they are prepared to try to trace the fault. Just type Renault into the search box, only 172 pages to search through.
DB
January 2012