Zanussi washing machine - no water intake?

I have a 2 year old ZWF14070W washing machine. A couple of days ago I started it up to do a wash. No water gushed in - just a whirring noise for a couple of seconds and then nothing. Switched it off and cleaned out the filter - found a couple of cotton wool buds - took them out, replaced filter. Switched on again - still no water then short whirring noise. The green wash and door lights come on - but that's it. Any ideas? regards