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how do i restart or end program on beko wm5120s?

My beko wm5120s washing machine will not cancel or restart any wash. Start/pause button light staying on and spin/end button also staying on. Every now and then machine males a noise like its about to do something but never does. I've tried holding restart button, emptying filter at front by removing plug and checking child lock buttons

jodie d
June 2011
HI Jodie
I have a Beko 620 and it did the same thing to me yesterday - I had to turn it off and then after a few mins the door lock releases and i could get my clothes out - they had not spun properly as i didn't have enough clothes in the drum so i added some more clothes, turned it back on and eventually it ended the programme after another couple of "false starts". It seems OK now. So maybe try adding more clothes?

katie
June 2011

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