smeg ST28?

Please can anyone help?
I have a smeg fridge and have just bought a new freezer box drawer handle ...... can anyone tell me which way up the handle pin should go when I put the door back in the fridge? I've scoured the internet but those naughty smeg people don't seem to allow any diagrams anywhere??!!!! ;-/
I think it's particularly unkind seeing as how all I do is spend money on repairing the darned thing!!!
The least they should do is make some schematics available!.
Anyone that marvels at our lovely smeg is told "DON'T EVER THINK OF BUYING ONE ....THEY FALL TO BITS VERY QUICKLY ...... yet still they seem to keep on selling the useless things!!!!"