Hi, you need to reformat your pc, although you would lose the data that is on there. You could also use a reload cd, although this would only overwrite missing files. The ideal and cleanest way to restore your pc to its full working order is to reformat, then reload windows. If you are on broadband, you would need to install a firewall to prevent online hackers, and a good method is to use a firewall router (buy from most electronic shops or online). The of course the excellent norton anti-virus should be installed which we are offering Free with every re-installation.
I hope this helps and if you would like, we can do this for you.
Kind Regards
Ash
Abee Computers
info@abeecomputers.co.uk
www.abeecomputers.co.uk
Ash
September 2006