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my ativa dx120p only works in reverse? ?

I have ativa dx120p shredder - it has been sitting unused for about a year. I plugged it end put on
sheet thru and now it only works in the reverse mode.
I tried to lubricate the gears. Nothing?

What is wrong

MWF
January 2011
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Mend Office Appliances, Document Shredders
Mend repair fix document shredders