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connecting tv to converter box?

the converter box remote will no longer turn tv on and off or move volume..how do i get that feature back? do i use settings feature? i was once able to control channels, sound and on and off with the new converter box remote.

lee
January 2011
where did you get your converter box from shop or sky etc..
is it freeview or freesat sky boy

gary
January 2011

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