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How can I get my Zanussi washer dryer to finish its cycle?

Zanussi ZWD 16270 W1. Just over a year old!

The wash cycle does not finish - it stops with one minute to go. I can clear it by repeating the Drain cycle. the help line suggested calling out an engineer but it's cheaper to repeat the drain cycle. Any ideas?

Ann
December 2010
ZanussiHousehold Appliances, Washing MachinesZanussi Dryer Cycle
faulty door lock causes 1 min issue.replace it and fault should go away

ck
December 2010
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