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How can I restore full function to my Sky + box?

Whilst moving the Sky+ the cable into input 2 fell out. I tightened it up, replaced it and followed all troubleshooting instructions, but still only have one input working (can only watch or record one programme at a time). Sky Help says either socket or cable damaged. Can I sort this myself or do I need an engineer?

Hallsyh
September 2010
SkySky Sky+Video, Satellite ReceiversSky Box Cable

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Topic

Sky+ Not Recording? Fix Input Issues - Help!