hi
i had that problem.. a wire on the back side of the machine was touching the drum and got expose (almost tear done)
i rewire it and isolated it and that it!!
take a good look with a flashlight on al of the electric wiers
dan
March 2016
I had the same problem. Couldnt find the code online and it wasnt in the user manual. What it actually was, was a wire that had become loose at the front of the machine. You can only get into the machine via the back, so its really fiddley and took about an hour.
Theres a small bank of wires and one just needed plugging back in. If you roll the drum with your hand while the machine is empty, you may hear a slight scratching sound. This was the wire rubbing on the bottom of the drum. It was something to do with the heater I believe. If needs be, you can still use the washer on a quick wash, but only on a 30 degree heat. Not ideal, but at least you can do some washing till you have time to fix it.
Jayne
October 2011
it should give you the fault codes on the back of your user book
gts
August 2010
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