Firstly,
1) Click on the start button, find and select run. This will open a window.
2) Within this window, type services.msc and click ok.
3) use the scroll bar to locate down to 'system restore service'
4) As you plan on using system restore make sure this service is set to automatic ( not manual or disabled)
5) follow on screen instructions to 'start' service
6) close down window once saved
try running system restore again
hope this helps
Jay
June 2006