Check the inside of the drum carefully, run your hand around the inside of the drum (slowly as you don't want to cut your fingers) feel for sharp edges or anything stuck in the drum. Bra underwire is usually the culprit
Bob
May 2010
I can answer this question...
how can i mend my washing machine it tears my clothes its a caress 1200?
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix washing machines.