You could contact www.Panasonic.co.uk
They may just tell you to take it to a repair shop. don't be suprised afte all they can't inspect it my email/phone. Or mybe say what the think it is and still tell you to take it to a shop. If it is manufacture fault /defect then you MIGHT have a claim against Panasonic but you will have to produce purchase receipt. This rule of law may only cover those fault KNOWN by Panasonic to exist.
BB
March 2010