no hot water and fills wrong?

got one 2nd hand and doesn't fill with hot water at all, pipe not blocked, don't understand it. also doesn't click on to the spin cycle but that is less important as i can move it on manually. water seems to only fill on the softener area. and not the main wash or pre wash, not sure how to fix this also means i can't use a softener as it goes from there from the start. help help help. otherwise very lovley!