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No Hot water from RD 532i Condensing boiler?

HI,
We have no water at all from hot water tap (hot or cold) - cold water tap is fine. We`have a Gas condensing boiler RD532i installed by British Gas. British Gas can't come out until later next week - might there be a simple solution that we could try? Obvoisly a problem because of cold weather I assume?

Thanks

Mandy
January 2010
We have just solved the problem!!!
Boiler started displaying error code EA and making 'booming' noise and central heating went off. Found a soultion on this website from Alex :
The condensate discharge pipe is usually plastic, white, grey or black and quite narrow, running from the boiler, outside the property and into a hole in the ground.
Remove any insulation, pour on boiling water, replace insulation.
Pour the water very slowly, you are looking for contact time not volume. A whole kettle full dumped on the pipe in 5 seconds won't be very effective because very little of the heat will be transfered to the ice.
Boiling water poured slowly onto a thin pipe should clear the ice pretty fast, well within 5 minutes. I heard cracking ice in seconds and gurgling water in 2 minutes.
If it is taking longer than this it is more likely that you need to work on another section of the pipe, than that the section you are pouring onto has magic ice that can withstand 5 minutes of boiling water.
Start at the drain and work back towards the property, the ice will probably have started forming at the furthest point from the property.

If you need any more help stick the the following into a browser:
worcester bosch greenstar fault code ea

http://www.howtomendit.com/answers.php?id=89609

Hope it works for you too!

Mandy
January 2010
Thanks for the reply, interesting to hear we are not the only ones with the problem. Frustrating isn`t it!

Mandy
January 2010
We have exactly the same issue. As soon as the weather gets really cold the boiler stops working.
When the weather warms up it starts working again. What good is that ?

Like you British Gas can’t come for days so by them it will probably have warmed up and the boiler will be working again. We had them out 6 times last year. The important thing is to keep calling the engineers out so they recognise the problem and develop a quality fix.

David May
January 2010
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