First open door (if no power us pull tab inside filter door bottom left)
Around frount loading door are 3 bolts approx 10mm in size remove these.
next remove soap draw and locate 2 fixings there (probebly 2 star screws might need to use small flat driver)
the frount panel is held closed by a metel tab at bottom but the panel will just pull open now and is hinged
to close just follow reverse of these instuctions
ps if you think it is the heater element disconnect it and tape up wire to prevent shorting out electric reassemle and test.
if the element has gone then the cause should be found it will ether be machanical damage( contact with drum or bra wire trapt between inner and outer drum) or temp senser defective and this can be found next to elements at bottom of drum and is just pulled out of rubber gasket
dave
February 2005