We may have found other answers which could help you.
Click here for Kettle Not Getting Hot
Lid on the Russell Hobbs 20460?
Russell Hobbs kettle model 14766?
Dualit JKT43 kettle not staying switched on?
Russell Hobbs Model RHK92COP leak from bottom?
How can I mend my Dualit electric kettle, model no. JKT33a?
Faulty?