After starting the car and turning the car off, remove the radio fuses. there are 2 of them ( I believe they are #7 and #31 refer to your manual). Start your car for a second your radio won't come on cause the fuses are pulled, turn the car right off , put the fuses back in. Start the car. The radio will initialize, let it cycle thru, then it should work. Good luck!
Answer
Don't have any solution, but my 03 Expedition just started doing the same thing. Can't load, eject or play; just get an error message about CD problem.
I did exactly as stated above and it worked perfectly.
The above poster is no doubt completely right, mine was playing and would not eject, I kept getting CD error, but I know nothing about the fuses. So what I did was hit the eject button and used a pair of needle nose pliers and gently pulled at the disk when it opened. After that my radio shut off by itself, then I restarted the truck the radio came on I hit play on one of cd's when it played I hit eject and it came out, did the same with the rest of them. I don't get it cause I hardly use this player. I don't advise using the needlenose pliers but somehow it worked or made the darn thing eject
James
December 2009