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my 50 inch plasma samsung tv will not turn on and just clicks?

My 2yr old 50 inch Samsung PS50Q97HD TV will no longer switch on. It just makes a clicking noise and has a blank screen. I have read a lot of threads regarding 40 inch LCD Samsungs having similar problems but wondering if anyone has had the same problem with plasmas' and had it fixed? Has anyone tried to fix it themselves or if privately, how much has it cost?

Laura J
November 2009
Called Samsung and they took care of the issue (so far) I have a Model LN-T5271F (52" LCD) purchased 1/12/08. It's well out of warranty, but I guess the capacitor issue I've been reading about is covered under a limited warranty/settlement.

Samsung just lost the lawsuit for the 10V rated capacitors they put on 12V power-board. The capacitors ramp up the current to turn on the TV, and rated too low, eventually fail. It's for certain models.

Go to
http://www.samsung.com/us/capacitorsettlement/

or 888-899-7602

You may be able to get the TV repaired for free.

The clicking is the retry on the power board after it fails. It will continually try to turn on, but the capacitors have trouble supplying the required voltage. To check yourself, remove the back, you'll see bad capacitor tops bowed upward, maybe some black tar leaking also. They'll be labeled 10V on a 12V rated board.


A proposed Settlement has been reached in a class action lawsuit involving certain Samsung televisions. In cooperation with the District Court of Oklahoma County, Samsung Electronics America, Inc. is offering a settlement for certain Samsung-branded televisions manufactured prior to December 31, 2008. You may be entitled to receive the benefits of this proposed Class Action Settlement if you purchased, acquired or otherwise owned any of the following Samsung-branded televisions, and the television is experiencing or has experienced the "Covered TV Symptom(s)" as described in the proposed Settlement. The class action lawsuit alleges a defect that may cause the television to experience symptoms such as not turning on, experiencing a delay in turning on, making a clicking sound, cycling on and off, or other similar problems. Samsung denies the allegations in the lawsuit, but has agreed to settle the lawsuit to avoid the costs and uncertainty of continued litigation.

Model Number Serial Numbers
LCD TV
LN-T******/XAA; LN**A******XZA; LNS4041DX/XAA; LNS4051DX/XAA; LNS4052DX/XAA; LNS5296DX/XAA

Plasma TV's:
HPT5034X/XAA; HPT5044X/XAA; HPT5054X/XAA; HPT5064X/XAA; PN42A410C1DXZA; PN42A450P1DXZA; PN50A410C1DXZA; PN50A450P1DXZA; PN50A460S4DXZA

DLP TV:
HLT5087SAX/XAA; HLT5087SX/XAA; HLT5089SAX/XAA; HLT5089SX/XAA; HLT5687SAX/XAA; HLT5687SX/XAA; HLT5689SAX/XAA; HLT5689SX/XAA; HLT6187SAX/XAA; HLT6187SX/XAA; HLT6189SAX/XAA; HLT6189SX/XAA

For information on whether you qualify for a free repair, or for reimbursement of a repair you paid for, or for other benefits, as well as how to make a claim, please see the Full Class Action Notice below, or call 1- 888-899-7602.

Dean Gutierrez
September 2012
my 50 inch 1 year old samsung plasma tv does the same if you find the problem please share results.

len clifford
February 2012
Most of the questions are about Samsung LCD televisions which do have a problem with
power supply capacitors. The plasma sets do not but they have nasty fault which causes the buffer, Z and Y sus boards to need replacing. Approx cost for new panels , trade, £180 plus Vat.

ernie
September 2011
My samsung PS50Q97HDX/XEU when i press the standby button to turn it on - the standby light flash's blue 5 time's and then come's on - but i have sound and NO picture ...

I have read a few post's in different forum's saying check capicitor's ... so i took back cover off and no visible sign of any risen or pop'ed capacitor's ...

Please any help much appreciated

paul
March 2011
the capacitors blown they been replaced but still not working

jodie kemp
October 2010
Found this very helpfull http://techreport.com/forums/viewtopic.php?f=37&t=62360 going to try and fix my 40 inch lcd at the weekend. hope this helps

Dale
February 2010
Hello,

Did you ever get an answer to this. I have a 42" Samsung Plasma that is doing the same thing.

Any information would be helpful.

Thanks

keith
January 2010
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