I doubt you have been deliberately ripped off. The emergency people did the right things and then you had an issue with the boiler.
Then you took out the service contract at an agreed price and the engineer came and made it work - he didn't fix a fault because there was no fault at the time he came.
His employer will not wish a return visit - they have your money. You are betting the boiler will break down - they are betting that it won't.
Try turning the gas off and on again and see what happens - after all, you have the comfort and protection of a year's service contract.
I can't imagine your "air block" - the gas is under pressure - if there were a lump of air in the pipe the gas pressure would blow it through.
Put it down to just one of those things.
Good luck...
Peccavi
November 2009