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Lack of seal on a polti VTT 2400?

My polti is not sealing itself once switched on and is just expressing steam from around the safety cap and not sealing allowing use. Any ideas?

Carol
November 2009
I have the same problem with my Eco Pro 3000. Let's hope someone comes up with an answer!

Scrapiana
April 2010
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Mend Household Appliances, Steam Cleaners
Free repair help for Polti steam cleaners