While you wait for answers, we may have found some information which could help you.
Click here for Dualit Kettle Jkt1gbDualit JKT jug kettle?
faulty leaking kettle?
Dualit kettle turning off before boiling? My solution?
Kettle thermostat gone?
Dualit Stainless Steel Kettle dismantling query?
My dualit kettle has stopped working?