ok try this. unplug the power from the back of the box. press and hold the left and right buttons on the front of the box (either side of the select button). Insert power lead back into box. Make sure you are pressing nice and hard on the buttons and wait for up to a minute and a half. the ring of LED's in the centre of the box should light up. when it does release the other two buttons and press the middle (select) button. the ring of LED's will now rotate anti-clockwise. when this has finished unplug the lead from the back of the box again. press and hold the backup button and reinsert the power lead. Keep holding the button until 3 lights light up on the front of the box remote, message and online. if you have your tv on it should say "updating system software, do not unplug from power or dish supply" (or words to that effect!) leave it and have a cuppa for 10 mins or so. when the lights go out and the message goes off the screen leave the box for a further 2mins and then power on. Press Services, then number 4 for system settings, then one after the other 0,1 and select for installer menu then 6 for new installation. let it find the channels and if you have it connected to a telephone line press select to do a call back. all thats left to do is to try and record! Sorry its so long but thats what you need to do if this does not work your hdd is prob fried!
cheers
Andy
October 2009