You may have to take off the top casing,(But first unplug POWER)Then take off cover from disc tray and clean guides for the laser,dont touch the laser.The guides sometimes block with the grease,and sets.
Diane
August 2009
Automatic Answer
While you wait for answers, we may have found some information which could help you.
howtomendit.com for free repair help, information and advice.
Try fixfault.com to fix dvd players.