My drum on my washing machine wont move more than a few inches. If I put my hand in and try to do it manually its the same. When I put the cycle on to wash on its own you can see that it tries to turn, but it is as though it is jammed. I have looked inside via the top but can not see anything stopping it. you can also see the motor turning any ideas.
I would suspect the drum's Bearing has seized. This is quite a complex job to replace and only a qualified engineer can complete safely and efficiently.
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