Sounds like complete bearing failure...Changing bearings is an involved job, only attempt if you are mechanically competent.
If youre the type of guy (or gal) who works on their car, it would be no problem. If you're a novice, dont even go there, get a professional to do it, but its going to have to be a judgement call taking into account the high labour costs (at least £120) and the condition and value of the machine.
Repair and service your own washing machine. Go to www.2ndwave.co.uk/manual.html
dannyboy
March 2009