Same problem with the DJ15, Dell suggested buying a refurbished unit!!! What a laugher, buy another one. Also they said "try to get a local electronics place to fix it". We have not searched yet. It may be possible to fix yourself, it is easy enough to take the back off with the 4 screws (one of them larger than the other 3). The problem is where can you get the same connector they use also you must dig deeper into the unit.
Trying to tweak the contacts in the unit with a jewelers screwdriver did not work. You can try this yourself, but he contacts inside are tough to get at.
These companies only want to sell product, not service them.
Dave
December 2005
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