We have the same problem with ours, everything has gone off even, lcd off too, the emersion heater does not work, we got no hot water or heating, we have replaced the user display unit but it is not that, checked the switch and fuse but all ok, we think it maybe the PCB (printed circuit board). The printed circuit board is around £147.00 or I have located them on Ebay for £68. Apparently IDEAL have updated the PCB (probably for the reasons we are having) and the old part number was 173 534 this has been replaced with a new part number.
Elaine
January 2009