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Mend Fitness Cross Trainer

How can I fix my Fitness First cross trainer. ?

I bought a new Fitness First brand cross trainer and haven't used it yet. Everytime i switch the computer display on it comes on for a minute then "error 1" shows on the screen?

Becky
January 2009
look at the multi plugs you may have bent one of the pins on the multi plug, multi core flex between module and tube bottom connection

kimbokeeb
June 2009
Couldn't fix problem so took it back to store. Think there was a connection error.

Becky
February 2009
Ditto mine. 'Error 1'

Any clues

Alan
January 2009
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Mend Leisure Equipment, Gym/Fitness Equipment
Free repair help for gym/fitness equipment