had and still got same fire, with same problem. first take out coals, position on old newspaper so as to put back in same order. take out front coals and remove metal suround at front. if youv,e not already done this, there will appear to be al ot of soot, this is what is burnt off the coals. simply use your hoover and clean the soot out ,be careful around the ignitor.regarding the click on ignititon try unpluging the transformer at the wall socket for about ten mins then plug in switch on and try lighting again this works for me keep trying it will wok i`ve had same prob, for 3yrs
mick eyre
February 2009