My Samsumg VP-W95D will not let me load a tape?

Hi my Samsumg VP-W95D will not let me load a tape.
The tape door operates how it should do with no tape but, when you put a tape in, the door will close but the tape carrier just stays in the up postion and them ejects(the video heads do start to spin before the tape ejects)
The alam code C.EMG lights up in the veiw finder.
Does any one have any ideas