I was ion touch with the Sony tech dept. If you get a C13 error it's because of dust on the lense. I didn't have any compressed air in a can so I used a soccer ball hand pump and pumped a ton of air just inside the door of the unit. 2 seconds later it worked fine. No cleaner needed.
mat b
January 2009
Automatic Answer
We may have found other answers which could help you.
howtomendit.com for free repair help, information and advice.
